Jun 13, 2017 | Case study, Continuous improvement, Lean thinking, Sales Management, Sales Operations, Sales Process
Is your hit rate too low? Are your sales people running after opportunities they will not win? Do you think your sales process and sales people are not as efficient and effective as they could be? Qualification of sales opportunities is important Many businesses,...
Mar 14, 2017 | Continuous improvement, KPI's, Lean thinking, Sales Operations, Sales Process
Most companies want to have high utilisation across their organisation, including sales. When people work a lot, a lot of work gets done. It makes sense and sounds innocent, right? Well, let’s discuss this. If a sales organisation wants to win business and meet their...
Dec 13, 2016 | Management system, Sales Management, Sales Operations, Sales Process
Is your sales process Lean? How would you know? Lean Process maturity model may help you perform self-assessment of your current state. Sales and selling is different across different industries. Some industries rely more on trust and personal relationships, some are...
Nov 21, 2016 | Continuous improvement, Lean thinking, Sales Management
Ohno, the guru behind Toyota Production System, has stated that in order to improve performance of any system, first there has to be a standard in place. This holds true especially in sports. Every competitive athlete has their current performance. Both in terms of...
Oct 12, 2016 | Continuous improvement, Lean thinking, Sales Process
I think it makes sense to spend a few minutes on defining what is sales process. Typically people describe sales process as a collection of steps and activities they need to take to win business. Collecting information, researching the potential customers, finding the...